job summary

The Part-Time Tasting Room Associate is responsible for hospitality and customer service for all tour and storefront operations. Performs and schedules standard tours as well as private and specialty tours and tastings. Provides support for distillery hosted and private events at the visitors’ center. The Tasting Room Associate is responsible for offering a premium, brand-centric experience for all visitors to the distillery. Supports merchandise sales, inventory and stock management.

responsibilities

Tour and Storefront Operations:

• Perform routine tours and selling merchandise.
• Educate visitors on the Hangar 1 Brand, production process and vodka tasting techniques
• Specialty and VIP tours for valued accounts, private groups and special guests
• Daily store sales and tour number reporting.
• Support the execution of private events in the distillery event space
• Support the execution of off-site events as needed

Production Support:

• Assist with distillation and distillery maintenance as needed
• Assist with bottling and blending
• Support production staff and activities

skills / requirements

• Proven success with prior experience in Hospitality, Tourism, Marketing, Sales, or a related discipline preferred.
• BA Degree in related field preferred
• Experience with POS inventory tracking systems
• Experience in retail, inventory management or e-commerce
• Excellent customer service, interpersonal and organizational skills
• Microsoft Office expertise
• Must be able to work flexible hours, most working hours occur evenings, weekends, and holidays